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DIRECTOR-GENERAL Shih-Chang Yao


Name:

Shih-Chang Yao


Examinations passed:

- 1978 Government financial administration personnel examination, tax group


Education:

Department of Economics, Soochow University


Experience:

National Taxation Bureau of the Northern Area, Ministry of Finance:

Chief Director of Taoyuan Branch , Chief Secretary, Deputy Director- General

Department of Taxation, Taoyuan: Deputy Director-General


Governance philosophy:

The pursuit of perfect service quality and the creation of tax revenue growth.

Department of Taxation is to carry out tax collection tasks for local taxes in Taoyuan City. With the requirements of the public, quickly updated information technology, and more convenient service for underprivileged Groups, tax-related works should advance accordingly in order to improve service quality and create a premium tax environment. Upholding the philosophy of "providing tax service with love and care," we keenly cares for the needs of the people and resolves their tax problems.

We had dynamically explored sources of revenue, maintained tax fairness, improved the ratio of the city's own financial resources, and supported the needs of the city government. Moreover, we had adopted the "full participation, active care" approach to enhance the integration of services across agencies and actively developed innovative e-service plans, and hope to become the benchmark of the taxation agencies and share the innovations to extend service efficiency in order to achieve "good service, excellent quality, and taxing harmony," and moved toward "the pursuit of perfect service quality and the creation of tax revenue growth."